How To - Reducing Party Size within the Portal


  1. The customer logs into their booking portal using the unique link and their last name.

  2. In the portal, the customer will see the current number of covers/guests booked.

  3. Next to the party size, there may be an option to Reduce Party Size or similar.

  4. When the customer clicks to reduce the party size, they will be prompted to enter the new, lower number of guests.

  5. The portal will validate that the new party size is within any minimum/maximum limits set by the venue.

  6. Once the customer confirms the reduced party size, the booking details in the portal will update accordingly.

  7. The venue staff will also see the reduced party size reflected in the Event Host platform.

  8. Reducing the party size may impact things like the deposit amount required or pre-order quantities.

  9. The portal will guide the customer through any necessary changes based on the reduced party.


    10. The customer can only decrease the party size, not increase it, as that would require contacting the venue directly.